This Privacy Policy explains how we collect, use, and protect your information when you use the Hike POS hardware store or place an order.
By using our store or placing an order, you agree to this policy.
What information we collect
We may collect personal information when you:
- Place an order
- Contact us
- Request support or a demo
- Browse our store
This may include:
- Name
- Email address
- Phone number
- Business name
- Billing and delivery address
- Payment details processed securely via third party providers
We may also collect basic technical data such as your IP address, browser type, and pages viewed.
How we use your information
We use your information to:
- Process and deliver your orders
- Provide support and respond to enquiries
- Send order updates and important notifications
- Improve our store and services
- Send product or service updates if you have opted in
Payments and transactions
All payments are processed securely through trusted third party payment providers.
We do not store your full card details on our servers.
Sharing your information
We may share your information only when necessary, including with:
- Delivery partners for shipping your orders
- Payment providers to process transactions
- Service providers who support our operations
We do not sell or rent your personal information.
Data security
We take reasonable steps to protect your information from unauthorised access, loss, misuse, or disclosure.
This includes secure systems, restricted access, and encryption where required.
Cookies and tracking
We use cookies to:
- Improve your browsing experience
- Understand how our store is used
- Support analytics and performance
You can manage cookie settings through your browser.
Your rights
You may:
- Request access to your personal information
- Ask us to update or correct your details
- Request deletion of your data where applicable
- Opt out of marketing communications
To do this, contact us using the details below.
Data retention
We keep your information only for as long as needed to:
- Complete your order
- Provide support
- Meet legal or business requirements
Third party services
We may use third party tools and services to operate our store and improve performance. These may include analytics providers, hosting services, and communication tools.
These providers may process your data only as needed to support our services.
International data transfers
As Hike operates globally, your information may be processed in countries outside your location.
We take reasonable steps to ensure your data remains protected.
Marketing and communication
We may send you updates about our products, services, or offers if you have opted in.
You can unsubscribe at any time using the link in our emails or by contacting us.
Use of our store
Our store and services are intended for business use and are not designed for children.
Changes to this policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page.
Contact us
If you have any questions about this Privacy Policy or your data:
Hike POS Hardware
Email: hello@hikeup.com